Tauyna Trexler Promoted to Service Manager

Monroe Tractor promotes Tauyna Trexler as Albany’s Service Manager.

At Monroe Tractor, our promise to our customers is “we are here to keep you doing your job.” We strive to bring the best products and the best in customer service, which is why we are excited to announce the promotion of Tauyna Trexler from Service Writer to Service Manager. Tauyna will be responsible for all customer communications within the service department. Her primary goal will be to ensure that Monroe Tractor will keep the customer's equipment up and running.

Tauyna’s career with Monroe Tractor began in 2022 as a Service Writer, fielding service calls, scheduling technicians, creating new accounts, and assisting the service manager in the growth of the department. Tauyna’s attention to customer service and growth during her time as a Service Writer made it an easy choice to promote her to Service Manager. Tauyna will continue to improve Albany’s service levels and communications within the department.

“When Tauyna came on board in 2022 as a service writer, she quickly expanded her role by taking on warranty tasks, and with the absence of a service manager, she stepped up to tackle some of the service manager responsibilities,” said Nick Nichols, Branch Manager.  Tauyna’s customer communication skills are phenomenal, she truly cares about getting the customer’s equipment up and running without losing too much downtime, and she keeps customers informed making sure their concerns have been met.”

“I look forward to continued growth with Monroe Tractor’s knowledgeable team, and building strong customer relationships,” said Tauyna. “With my work ethic and understanding of the customer’s sense of urgency, I keep their best interest at heart in keeping their equipment up and running. With the support of my co-workers, I hope to make a difference in everyone’s uptime.”

With 18 locations that cover New York State, Massachusetts, Connecticut, Rhode Island, and Vermont, Monroe Tractor offers a full line of CASE construction and Case IH agriculture equipment, as well as Wirtgen Group products such as Kleemann screens and crushers, Hamm compactors, Vogele pavers, and Wirtgen mills, and Screen Machine scalpers and trommels. We can also provide a wide selection of CLAAS, Oxbo, Kuhn Krause, and Precision products to keep you on target, and many other brands to provide our construction and farm industry the equipment they need.